Returns & Refund Policy

At Rashmi’s Bakery, we strive for perfection in every bite; however, due to the perishable nature of our baked goods, we can only offer resolutions for items that are damaged or incorrect upon arrival. Please inspect your order immediately and contact us within 24 hours of receipt to ensure a timely replacement or credit.

Return Process

• 1.
  Inspect Your Order

  Carefully check your cakes or pastries immediately upon pickup or delivery to ensure they meet your expectations and order specifications.

• 2.
  Document Issues

  If there is a quality concern or damage, take clear photographs of the product and the packaging to help our team assess the situation.

• 3.
  Contact Our Team

  Email our customer support within 24 hours with your order number, photos, and a brief description of the issue encountered.

• 4.
  Resolution Process

  Our bakery manager will review your claim to provide a suitable solution, which may include a replacement, store credit, or a partial refund.